Policies
Running Late
We reserve the right to cancel or reschedule if you are late by the maximum of 15 minutes. While we maintain a tight schedule, we understand that things come up and we will try our best to accommodate you if we can.
No Shows
We understand things happen that may be out of your control, but please understand we have held that appointment time specifically for you. AB has the right to not accept any no-show clients for future appointments.
Cancellations
Realistic Expectations
We understand that life happens, and appointments sometimes must be canceled. If you need to cancel your appointment, please let us know 24 hours or more in advance. You can also replace your appointment with a family and/or friend to help fill the appointment. Please call to cancel or reschedule your appointment at 215.638.3231
we prioritize both the health of our clients' hair and their desired looks. We encourage open communication about their goals and concerns. While we're committed to fulfilling their aspirations, some transformations may require multiple sessions and gradual processes. Major changes, like transitioning between dark and light hair, may need careful handling to maintain hair health. Our focus is always on long-term hair integrity, and we may suggest alternative methods for optimal results. Achieving specific goals often requires patience and collaboration. We ask clients to trust the process, knowing it may take time. Regular maintenance and following our recommended at-home care are essential for vibrant, healthy hair throughout.
If you’d like more information about our features, get in touch today.